EXPORT BOOKING COORDINATOR – EC *

DUTIES/FUNCTIONS AND RESPONSIBILITIES:

– Follow booking procedure to make export bookings out of East Coast region

– Check booking routing for East Coast region loading when needed

– Check service contract for rate/routing/sales and pricing contact info

– Provide customer service to internal and external customers

– Respond to inquiries from sales/pricing/other YM offices (including overseas offices)

– Assist/train team member / Handle special equipment bookings when needed.

– Problem solving for IPI vessel closing/routing/booking and any other issues

– Assist manager and team leader

– All other functions as assigned by Management

KNOWLEDGE, SKILLS AND ABILITIES:

– Experience preferred but not necessary

– College degree preferred

– Excellent computer skills with MS Word and Outlook email applications

– Excellent customer service skills

– Excellent communication abilities

– Ability to multi-task

– Ability to handle large volume of customer inquiries

– Ability to respond quickly to customer requests

– Ability to work in a team environment

Salary: DOE

Interested applicants should send their resumes to: reneestewart@us.yangming.com.

Crossroads Guide