Crossroads Guide

*Internal opportunities open. Please contact us for internal reference*

DUTIES/FUNCTIONS AND RESPONSIBILITIES:
–  Follow booking procedure to make export bookings out of East Coast region
–  Check booking routing for East Coast region loading when needed
–  Check service contract for rate/routing/sales and pricing contact info
–  Provide customer service to internal and external customers
–  Respond to inquiries from sales/pricing/other YM offices (including overseas offices)
–  Assist/train team member / Handle special equipment bookings when needed.
–  Problem solving for IPI vessel closing/routing/booking and any other issues
–  Assist manager and team leader
–  All other functions as assigned by Management
 
KNOWLEDGE, SKILLS AND ABILITIES:
–  Experience preferred but not necessary
–  College degree preferred
–  Excellent computer skills with MS Word and Outlook email applications
–  Excellent customer service skills
–  Excellent communication abilities
–  Ability to multi-task
–  Ability to handle large volume of customer inquiries
–  Ability to respond quickly to customer requests
–  Ability to work in a team environment

Salary: DOE 
 
Interested applicants should send their resumes to:  reneestewart@us.yangming.com