Crossroads Guide

*Internal opportunities open. Please contact us for internal reference*

Duties, Functions and Responsibilities:

• Coordinate empty equipment within the region

*Container and chassis repositioning

*Off Hire of equipment

*Empty rail billing

*Update empty moves

• Process invoices for the above activities
• Process new truckers interchange agreements and update insurance certificates
• Assist as need container M&R and vessel operations
• Research and recommend truck rates for empty drayage
• Monitor equipment levels and aging for maximum utilization
• Build strong customer service bonds with internal customers and promote a teamwork environment
• All other functions as directed by management

Knowledge, Skills, and Abilities:

• 2 -5 years experience preferred
• College degree preferred
• Excellent computer skills with MS Word and Outlook email applications
• Excellent customer service skills
• Excellent communication abilities
• Ability to multi-task
• Ability to handle large volume of customer inquiries
• Ability to respond quickly to customer requests
• Ability to work in a team environment

Minimum Qualifications

Education and/or Equivalent Experience:

• Associate’s degree
• 2-5 years experience in equipment operations preferred

Salary: DOE

Interested applicants should send their resumes to:  reneestewart@us.yangming.com .