Crossroads Guide

*Internal opportunities open. Please contact us for internal reference*

DUTIES/FUNCTIONS AND RESPONSIBILITIES:

• Problem solve for traffic and Customs issues for the team
• Monitor activities of the team and ensure set procedures are followed
• Train and knowledge share with team members in areas where needed
• Monitoring and notification of railed cargo
• Collecting OBL and misc. charges
•  Monitoring Customs clearance
•  Coordinate door deliveries
• Communication with clients and vendors
• All other functions as directed by management

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience preferred but not necessary
• College degree preferred
• Excellent computer skills with MS Word and Outlook email applications
• Excellent customer service skills
• Excellent communication abilities
• Ability to multi-task
• Ability to handle large volume of customer inquiries
• Ability to respond quickly to customer requests
• Ability to work in a team environment

Salary: DOE

Interested applicants should send their resumes to:  reneestewart@ymlusa.com .