Crossroads Guide

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Qualifications:

All candidates for this position MUST meet the following requirements:

• Cheerful personality
• Minimum 1 year experience as receptionist or administrative assistant, preferably with a professional services firm
• High school or equivalent (Required)
• Authorized to work in the U.S. without employer sponsorship

Knowledge, Skills and Abilities

• Time management and organization skills
• Computer proficiency
• Strong sense of urgency
• Strong interpersonal skills; diplomatic and tactful

Responsibilities include:

• Greet clients by phone or in person and find out the nature of their call or visit;
• Operate a multi-line telephone system in order to answer, connect, hold, transfer and disconnect telephone calls;
• Take accurate messages, correctly spelling caller’s name and contact information;
• Assist tax preparers with organizing, assembling, copying, filing, scanning; and sending tax returns, extensions, and reports to the IRS and clients;
• Collect invoice payments by check or credit card;
• Must be proficient in all Microsoft Office programs, Word, Excel, Outlook, and Adobe;
• Sort and distribute incoming mail to office staff and prepare outgoing first class mail, certified mail, FedEx, and UPS;
• Create or update forms, letters, labels, reports, and spreadsheets, using Microsoft Word and Excel;
• Operate a range of office machines such as a scanner, copier, computer, printer, fax machine, postage machine and calculator;
• Keep reception area neat and organized as well as kitchen, copy room, and supply room. Make sure supplies are properly stocked;
• Run errands as requested, such as to the post office, FedEx and UPS drop boxes, bank deposits, and office supply stores. You will be reimbursed for mileage.
• Provide ongoing administrative assistance, as needed;
• Work on incorporations and other general business projects.
• Highly adaptable with ability to work efficiently and accurately;

Job Type: Full-time

Language: English. Mandarin, Spanish or other second languages is a plus

Work Location: One location-S.W. Houston, TX

Company Age: More than 10 years

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