Crossroads Guide

Summary:

We are looking for talented, hardworking, and detail-oriented individuals for our Financial Center Service Associate position. At Independent Financial, you will have an opportunity to make a difference in the community by helping our clients and providing quality service. If you want to become a part of a growing company and collaborative culture, we would love to talk to you.

Responsibilities:

• Open new accounts including but not limited to checking, savings, CD’s, IRAs, and Business accounts
• Process maintenance, operations, and correspondence services for new and existing accounts
• Offer excellent service and build strong rapport with customers to develop and maintain strong relationships and trust
• Actively participate in meeting financial center sales goals by participating in workplace banking events, cross-selling applicable financial products and services to meet customers’ needs, and referring customers to other lines of bank business to expand existing relationships
• Perform duties of Financial Center Teller, to include balancing cash drawer daily, assisting with balancing vault and ATM, and providing various account services to customers

Qualifications:

• High school diploma or equivalent education certificate (GED)
• Minimum of 6 months of experience in a sales and service environment involving cash handling and face-to-face customer service interaction.
• Minimum of 6 months of new accounts experience (with a bank) required
• Strong organizational, interpersonal, communication, and customer relation skills

Benefits:

• Competitive starting pay rate of at least $19.50/hour
• Full time employees are eligible for medical, dental and vision insurance effective on the first of the month following date of hire
• Eligible for 401k. Will match 100% of the first 6% of your contribution
• Tuition reimbursement of up to $3,000 per calendar year

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