Crossroads Guide

*Internal opportunities open. Please contact us for internal reference*

Duties, Functions and Responsibilities:

• Sending arrival notices
• Collecting OBL and misc. charges
• Monitoring Customs clearance
• Releasing of IPI shipments by rail Hubs
• Coordinating door deliveries
• Follow through of correction advice
• Perform tasks relating to General Order
• Communication with clients and vendors
• Building strong customer service bonds with both internal and

external customers and promoting teamwork environment.

• All other functions as directed by management

Knowledge, Skills, and Abilities:

• 1-3 years industry operation experience preferred
• College degree preferred
• Excellent computer skills with MS Word and Outlook email applications
• Excellent customer service skills
• Excellent communication abilities
• Ability to multi-task
• Ability to handle large volume of customer inquiries
• Ability to respond quickly to customer requests
• Ability to work in a team environment

Salary: DOE

Interested applicants should send their resumes to:  reneestewart@us.yangming.com .