Crossroads Guide

Job Title: IS Network Engineer HQ

Job Family: Information Services (IS) – Infrastructure & Operations (I&O)

Location: Position can be performed from any U.S. company office location, with opportunity for hybrid and remote work.

Position Description: Implement, maintain, and contribute to design of computer networks. Work alongside Information Services (IS) network team to support network infrastructure and ensure reliable connectivity.

Essential Duties & Responsibilities:

• Configure and deploy network devices (e.g., routers, switches, and firewalls) and follow network design guidelines and implement network protocols to ensure proper integration of network components.
• Monitor network performance, identify issues, and perform troubleshooting, including analyzing network logs, using network monitoring tools, and collaborating with senior engineers to resolve network problems.
• Conduct routine network maintenance activities, including applying firmware updates, managing network equipment inventories, and performing backups, in addition conduct network upgrades, hardware replacements or software updates.
• Ensure compliance for implementing and maintaining network security measures to protect against unauthorized access and data breaches.
• Provide support to Information Services (IS) BU teams, address network-related inquiries, and troubleshoot network connectivity issues.
• Monitor and assess network performance metrics to identify potential bottlenecks and areas for improvement.
• Stay updated with emerging network technologies, industry trends, and best practices through self-study and training programs.
• Collaborate with IS team to share knowledge and contribute to positive and productive team environment.
• Contribute to network planning and design activities, conduct research, and propose solutions.
• Other activities, duties, and responsibilities as assigned

Qualifications:

• Bachelor’s Degree from accredited degree program in Computer Science, Information Services, Engineering, or related field, and minimum of 5 years of Technology/IT (Information Technology) Network related experience, or equivalent combination of education, experience, and training
• Experience apply project and program management principles
• Solid business acumen to solving business and technical problems
• Analytical and problem-solving mindset, and adept at processing and breaking down data into actionable information
• Holistic understanding of networking protocols TCP/IP, DNS, DHCP, switching, wireless, and routing
• Configuration and management experience with FortiGate and Fortiswitch or comparable platforms
• Experience with Networking Load Balancers
• Understand Cloud solutions such as Azure, AWS, or GCP
• Professional presentation delivery skills and written communications skills
• Ability to communicate to technical and non-technical audiences, and tailor communications appropriately
• Experience with contract and vendor management
• Ability to work calmly under pressure and adhere to tight deadlines
• Limited travel

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee may regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Turner is an Equal Opportunity Employer – race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.